REFUND POLICY

ZanX Pods

The new WAVE of disposable pods

At ZanX we are committed to providing smokers around the world with high quality vape devices and services. Please explore the below section about our policies 

REFUND POLICY

Returns 
ZanXPods refund policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@ZanXpods.com

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@ZanXpods.com

Shipping 
To return your product, you should mail your product to: 70 West 49 St. Hialeah FL 33012

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

FEEL THE TASTE WITH THE LATEST VAPE TECHNOLOGY

ZanX Labs LLC 

Founded in 2019 in the heart of Miami. Florida. ZanX  bases its company on three main values: simplicity, value and – most importantly – what we believe is a healthier alternative to smoking traditional cigarettes.

In addition to these three values, we are committed to maintain the prices of our products to be highly competitive and affordable, at the time we hold the highest quality of our devices.  

ZanX ® | Registered Trademark for ZanX Labs LLC